Issue
Alongside aging core systems, operations functions are often constrained in delivering world-class services by inefficient processes and the challenges of scaling operational teams with increased business demand in critical areas such as KYC and onboarding.
Existing operations are often in high-cost locations, co-located with the front office for convenience.
Our solution
Our wealth management practise has the breadth of industry knowledge, technology assets and operational transformation expertise to simplify and scale wealth operations. We bring together a powerful combination of experience, models, methods and technologies, including: process excellence tools and methods, wealth operating models, organisational designs, intelligent automation including cognitive technologies, workflow management and outsourcing.
We understand wealth businesses want to focus on core capabilities and client service and Accenture can help achieve economies of scale and efficiencies in the back-office. Our ‘next gen’ approach to Business Process Outsourcing combines automation, cloud, analytics and AI to build a virtual workforce and develop “as-a-service” business processes offerings.