Solution introduction

The Communication HUB features real-time human chat, an integrated chatbot system with pre-prepared tutorials, an AI-driven notification system and GDPR compliant digital document transfer and approval

With the Communication HUB advisors can reach the mass affluent and private segment with digital banking products without losing the personal touch

Main advantages

  • Automated notification sending based on robo-advisory principals (such as warnings or alerts generated by client portfolio changes)
  • Personalized messages meeting any type of criteria, such as upcoming maturity dates, profit and loss thresholds or birthdays
  • Fully featured chat messaging system for real-time engagement
  • Time-saving features such as sending mass chat or mass notification sending to any number of clients or client types
  • Integrated chatbot to free the advisor from answering frequently asked questions (powered by Dorsum’s award-winning Botboarding platform)
  • Secure environment for sensitive information sharing
  • Documents (reports, terms and conditions, contracts, etc.) can be sent in the chat stream to facilitate paperless workflows
  • Documents can be authenticated on the client’s side with biometric signature
  • PDF export options for all or partial correspondence (meeting Banking Security needs)
  • GDPR compliant access to all communications history with clients (including sent notification history)
  • Easily connects the Wealth Management Platform to the client-facing My Wealth app
  • Can integrate with any wealth management system and banking mobile application

Subscribe to our newsletters

The Wealth Mosaic publishes a range of newsletters each month to help both wealth managers and solution providers stay on top of the latest developments in the global wealth management sector. Click below to sign up to those that are of interest.