Investment advice is a business based on trust, and it’s essential to understand not only the customer’s wishes but also their background and the financial aspects of investing. Investment advice requires the support of a comprehensive system handling the client and product information, but can also take into account the challenges presented by changing markets and legislation.
FA Platform is used to gather statutory background information on customers. Based on the background information, the system acts as an analysis tool enabling highly individual investment advice for Private Banking clients. Pre-filling of subscription forms and contracts in the system accelerates the rollout of investment proposals. Security and certainty are increased when the system delivers all the necessary documents automatically to the customer.
LocalTapiola Group was looking to develop their investment advisory services. FA Solutions implemented them a solution that helps customer relationship managers identify client needs at any given time and place, prepare a suitable investment proposal with all the required documents, and be able to easily justify the proposal suitability to the customer.
LocalTapiola Private Bank offers private banking services in Finland. It is part of the LocalTapiola Group The customers own the mutual insurance companies who in their turn own the rest of the group companies. The group is not liable to take external investors into consideration and therefore the profit can be used to develop customer benefits and services.
See original case study: https://fasolutions.com/reference/localtapiola-private/