Solution introduction
Build, maintain, and personalise your customer experiences with DXP, a platform that offers you the flexibility to communicate to your customers in the way that suits you
Unlimited possibilities to edit and create content across systems including:
- In-context help – Solve customer queries with tooltips, real-time help messages, and system-wide status updates to your existing systems
- Personalised and localised content – Target your customer segments and regions by controlling who sees specific content, including showing or hiding entire pages, menus, and individual form fields
- Feedback forms – Listen to your customers by gathering insight inside your system by crafting marketing surveys, feedback forms, and quick evaluation questionnaires
- Notifications – Broadcast messages to your customers to provide timely alerts, information about system maintenance and service, promotions, and other notifications.
Integrate with APIs
DXP can help you to improve your customer experience by connecting to multiple systems. This allows you to pull in and display additional content from other systems or pass information between them.
As well as connecting to GBST platforms such as Shares and Composer, DXP also integrates with any API-based third-party system. We have integrated with over 25 web services including RapidID for identity verification, CheckMobi for two factor authentication, and GreenID for AML checks.
