Thanks to super-brands like Apple, Google, and Amazon, consumer expectations are higher than ever before. Today’s customers demand personalized, relevant communications that are available in real-time and accessible through the channel of their choice.

But for highly regulated industries such as insurance and financial services, digital transformation presents a number of challenges, including:

• Complex legacy IT systems
• Operational silos
• Changing regulations
• Lack of IT time and resources

Customer communications management (CCM) solutions help companies overcome these challenges.

CCM defined
CCM software enables organizations to design, manage, and deliver personalized omni-channel communications such as letters, invoices, statements, policies, contracts, and customer correspondence from a single platform.

Our award-winning CCM solution, Inspire, allows you to quickly create, manage and deliver timely, personalized, compliant communications across all channels.