By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Our Retirement & Superannuation Solutions team will work with you every step of the way, helping clients achieve superior outcomes through effective solutions.

Core administration services

• Data management
• Member communication
• Contribution processing
• Statement processing
• Call centre operation
• Client accounting
• Insurance claim administration
• Online portals for members and employers
• APRA reporting

Value-added services and trustee services

• Predictive data analytics: a range of solutions aimed at understanding member and employer behaviour. These services are delivered by our leading data solutions provider Empirics. The insights generated by these services assist clients with targeted marketing, member retention and member engagement.
• Integrated clearing house: simplifies contribution plans for employers by allowing them to pay to all employee superannuation funds with a single payment. This service is provided by Super Cleaning House online in partnership with a leading Australian financial institution.
• Link advice: a financial planning service provider that supports superannuation fund members to take charge of their financial future through targeted financial advice.
• Direct investment options: a flexible feature that provides superannuation fund members with the capability to invest in ASX300 shares, Exchange Traded Funds and term deposits.
• Trustee services: services relating to the provision of data and record keeping. This enables superannuation fund trustees to access all interactions with superannuation fund members and employers in order to accurately fulfil their reporting obligations with regulators.