Marketing takes time and trust, and once trust has been established the nurturing and ongoing engagement with your customers is vital for the longevity of the relationship between business and consumer.

Building a loyal community of customers, fans and brand advocates all within OnSerro means you can further manage your marketing efforts in order to grow and retain these relationships. Once you better understand, communicate with, and love your customers, that loyalty will be reciprocated through repeat purchases and peer to peer recommendations.

If you’re not listening, you’re not learning. Features that enable deeper insight and engagement

• Surveys
  Gather customer data from surveys, & incentivise participation with rewards.
• Polls
  Gain quick snaps shots of insight through discussion group polls.
• Q&A sessions
  Schedule Q&A sessions & allow customers to ask invited speakers questions.
• Instant chat
  Chat privately & directly with customers, users can also message one another.
• Private groups
  Private groups are a great way to gain insight from your most valued customers.
• Badges
  Reward customers with badges & acknowledge their engagement.