Discover how leaders can harness the five key forces of change
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However, growing regulatory pressures and inefficient manual processes mean administrative burdens too frequently take up their working day. How can advisors spend more time with clients and less time on administration? The benefits are clear – dramatically improved productivity, increased assets under management, additional product and service take-up, and ultimately......
Issue Client demands are changing driven by experiences outside of wealth management. Multi-channel 24/7 access to information, the ability to transact autonomously, and to take more control over their investment decisions, are all driving clients to demand elegant digital solutions. Accenture research shows that 41% of advisors say that clients are requesting......
Issue The change in client demands and service expectations has put pressure on Private Banks and Wealth Managers to deliver more for less. Clients demand more personalised advice about investment products and a wider range of services that are tailored to them, and can be delivered through multiple channels. Firms have a......
Issue Wealth management businesses are facing increased regulation and security pressures. There is also greater focus on transparency, investor protection and cross-border standards. In addition, they are also facing pressures from higher client expectations, competitive pricing and breadth of service offerings from new market entrants. Wealth managers will be pushed to find a......
The issue Wealth managers support and maintain multiple critical systems, many developed in-house or acquired through mergers over many decades. Coupled with potentially high operational risk, the expense of historic infrastructure, increasingly scarce skills, duplication of compliance effort and high fixed costs make total cost of ownership a compelling business case. The......
Issue Alongside aging core systems, operations functions are often constrained in delivering world-class services by inefficient processes and the challenges of scaling operational teams with increased business demand in critical areas such as KYC and onboarding. Existing operations are often in high-cost locations, co-located with the front office for convenience. Our solution Our wealth......