Kultorvet 11, 2. TV, 1175 Copenhagen, Denmark
Use annotation tools, voice, video, and text chat to reduce average handle time. Integrate with the tools you already use for support (Zendesk, Intercom and Salesforce)
Fullview is built by insiders to the pain of scaling technical customer support and product analytics. We have built and sold SaaS products to companies of all sizes, from startups to enterprises, and managed countless customer relationships directly. We decided to build Fullview to solve our own first-hand problems.
Cobrowsing is an innovative technology that allows two or more individuals to simultaneously view and interact with the same web content during a video call or online session, making it possible for credit unions, banks, and pension funds to increase CSAT, user engagement, and agent productivity....