Solution introduction

HumanableCX Customer Acquisition and Engagement Automation Journey platform enables seamless, interactive onboarding experiences, bringing a human touch to digital transactions

Engage customers with Digital Statements of Advice and Reports, account updates and other key communication moments

Our 'human-first' platform enables digital robo-advice, and wealthtech customers to experience frictionless sign-up, on-boarding and updates video concierges. Our full suite of analytics captures engagement and CTA metrics.

The HumanableCX Customer Engagement SaaS Platform brings a real human touch to digital transactions, amplifying 360 interaction. Our platform automates online workflows and interfaces across the customer lifecycle from acquisition, through to engagement and retention, delivering breakthrough customer experiences.

HumanableCX solutions lead customers through onerous online tasks with a breakthrough interactive video experience. With the care and attention of a real human concierge customers are guided through complexities, all the way to fulfillment. Our solution integrations are streamlined, offering quick-to-market advantages. Through heightened interactivity, customers chart their own journey at every moment that matters.

We build, manage, and analyse all customer interactions, creating highly personalised multi-modal conversations. Our automated, frictionless omnichannel conversational and visual automation combines the best of AI with real human engagement.

This leads to increased ROI with reduced churn as well as lower customer acquisition, onboarding costs.

 

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