Securing businesses
In today’s world, businesses need to find a balance amongst effective governance, risk management options, and industry compliance standards.
Mphasis helps businesses overcome these challenges and provides solutions that identify and effectively manage risks and compliance violations.

Mphasis governance solutions

New product approval
Mphasis provides services (consulting, technology, and process outsourcing) around the NPA platform and processes. We help organizations to:

• Define or re-engineer business processes
• Define the RFP processes and documents and support the RFP process
• Write business requirements, functional requirements and build POCs
• Evaluate vendors (workflow tools, NPA tools)
• Implement or upgrade an NPA platform against chosen toolsets (partial or full waterfall software life-cycle)
• Provide operations support for NPA creation and review

Compliance risk tracking
Mphasis has conceptualized the overall process and implemented the framework that enables a large universal bank to track compliance on all legal and regulatory matters efficiently. We support several key regulatory practice areas such as:

• Regulations change management
• Policy administration
• Monitoring and testing
• Training and awareness

Regulatory engagement management
An efficient and effective response to regulatory examinations and consent orders requires standardized, centralized, and automated processes to be adopted by compliance. We help organizations manage:

• First-day letters
• Internal preparation
• Exam fieldwork, supervisory letters, and management responses
• Inventory and deliverables to regulator management
• Regulator specific portals
• Effective and timely reporting     

Audit
Mphasis helps banks develop a strategic audit application to replace the existing Lotus Notes Databases used in the areas of corporate/internal audit. The existing platforms are mainly used for audit planning, audit execution, and administration. However, with the ever-growing needs of the business, it has become essential to move into a more stable, extensible, and robust application that supports the bank's audit needs.

Mphasis helps organizations to develop strategic audit applications by:

• Streamlining and automating the approach in audit planning and execution
• Reducing turnaround time by the enhanced workflow process
• Sending notifications and messages for efficient tracking of audits thereby ensuring the overall health of audits
• Securing information access to regulators during external regulatory audits
• Improving user interface (UI) Experience across all stages–audit planning, audit execution, and reporting

Regulatory reporting
Mphasis Regulatory Reporting (Bespoke, COTS) compliance capabilities address the most demanding financial regulatory needs. This approach reduces compliance burden, mitigates risk, empowers all individuals involved, and transforms the experience of compliance. We have:

• OATS reporting platform for large brokers/dealers
• Automated electronic blue sheet reporting for large universal banks
• Business analysis for implementing BCBS 261 at large universal banks
• Extensive data modelling for compliance and regulatory reporting

Model governance
The Mphasis governance methodology and management process aligns our solution with the client’s strategy, business needs, functions, and processes. We adopted this approach in a multi-year initiative with a corporate technology Line of Business (LoB) to address the MRA (Matters Requiring Attention) directive. We help organizations:

• Deliver a data access model deployment layer to extract source data, store it and make it available
• Deploy scoring models in SAS, Python, and Machine Learning in Spark
• Implement and automate different types of ingestion, transformation, adjustments calculations, EOD, derived metrics, and allocation jobs
• Improve the time taken to generate a score to 50 percent of the original time
• Deploy a scalable solution- flexible architecture that provided an ability to accommodate future changes to regulations
• Mphasis risk management solutions

Operational risk management
We help banks take over the support, maintenance, and installation of operational risk management product for financial services clients. This has several benefits for product owners and clients. 

Benefits to product owners:

• Allows the product owners to focus on their core business
• Eliminates the extra cost for supporting products
• Ensures smooth functioning of activities and service quality

Benefits to clients:

• Customized services through the development of client-specific process handbooks defining the detailed support model
• Improved processes through the creation of a dedicated quality assurance team to monitor and track the quality of deliverables
• Created a knowledge repository for quicker issue resolution and faster induction of new team members"

Credit risk management
Mphasis engagement on credit risk technologies encompasses various application suites, built and maintained for credit approval, credit limit management, overdraft management, data warehouse, and a reporting portal. We have de-commissioned legacy systems and migrated to an integrated credit risk desktop for a wholesale credit group. The key programs that we delivered for the organization include:

• Credit surveillance report
• Approval record and control
• Over-limit management
• Identification of cross-sell and upsell offers for retail and SME customers based on their inferred income and credit risk profile"
• Threshold management system
• Regulatory reporting platform

Market risk management
Mphasis has supported organizations through multi-year initiatives to support global monitoring and reporting of key financial measures such as AUM, revenue flows, investment, and counterparty risk across global investment management and global wealth management. We help organizations:

• Implement a risk management platform
• Develop a counterparty management workflow system to review, approve, and manage the counterparty's limit
• Create analytical platforms for finance teams to report a multi-asset class risk

CCAR
Mphasis helps large financial organizations follow a bottom-up approach to data validation supported by:

• Proprietary data validation framework
• Data flow maps for each system
• Domain knowledge of financial tools/models that ensures consistent and accurate results across such platforms/systems
• Tools to do data reconnaisance built using Hyperion
• Schedule L for the wholesale banking loans portfolio

Liquidity risk management
After the 2008 financial crisis, liquidity risk management has become more important and mandated by regulators. Failure to comply can lead to penalties. Mphasis helps organizations to enhance and automate the liquidity risk reporting capabilities. Our solutions include:

• One single solution for liquidity regulations compliance
• Enhanced monitoring and user experience
• Monitoring tools for risk managers to identify negative liquidity trends
• Easy identification of high-quality liquid assets and the capability to monitor related trends
• Capability to manage the minimum acceptable amount of stable funding in an extended stress scenario
• Highly intuitive and robust web application user experience and user interface
• Flexible architecture providing an ability to accommodate future changes to regulations"

Remediation
With the right mix of technology, people, and processes, we optimize document remediation via:

• Proprietary remediation case management tool providing skill-based routing, quality assessment checklists, real-time reporting, compliance assurance, and load balancing to ensure optimized work
• Unique delivery engagement model executed through onshore-offshore delivery centers, augmented with a skilled resource pool of legal/paralegal analysts, investment banking associates, and data analysts
• Targeted university curriculum that trains and enhances analysts' skills around IB contracts, document nuances, and legal reference ability
• Strategic partnerships with leading law firms for a skilled pool of legal and para-legal resources

Know your vendor services
Discover how Mphasis provides services (consulting, technology, and process outsourcing) around KYV (Know Your Vendor) to:

• Implement and tune smart compliance solution (NextAngles)
• Define or re-engineer business processes
• Write business requirements, functional requirements, and build POCs
• Evaluate vendors (for traditional supplier lifecycle management)
• Implement or upgrade a vendor platform
• Perform data engineering – digitization, modeling
• Provide skills for KYV operations"

Risk reporting solutions

• We have worked extensively with leading companies to develop:
• A consolidated reporting solution for all regulatory reporting requirements for a leading global bank
• Complete business analysis for implementing BCBS 261 for a large universal bank
• An extensive data model for compliance and regulatory reporting for a large universal bank
• FFIEC-009 report for a large universal bank 

Mphasis customers, counterparties, and markets solutions

Actimize alerts case management implementation
Our financial crimes investigation platform for alert/case management and suspicious activity reporting (using Actimize eRCM) solutions include:

• Compliance with transaction recordkeeping and report requirements
• Filing suspicious activity reports related to suspicious customer activity
• Integrating subject historical research and findings to get a single view of anti-money laundering (AML) risk associated across the organization
• Integrating with transaction monitoring, teller, and web systems for daily feeds
• Creating multiple interfaces for alert and case management
• Designing workflow for alert and case management
• Having a suspicious activity reporting module with an escalation workflow
• Customizing ACTIMIZE dashboards for prompt and efficient management of alerts
• Containing an adequate system of internal controls

Actimize and Mantas Implementation
Mphasis has worked on industry-leading platforms, such as MantasTM and Actimize, providing product implementation and operational support. Our Anti-Money Laundering (AML) services to leading financial firms across multiple business areas have:

• Supported complex worldwide operations of these organizations over many years
• Provided services in both the information technology (full systems development life cycle) and process management areas
• Offered expertise, which encompasses a wide spectrum of processes and functions within AML

Trade-based AML
Our Anti-Money Laundering (AML) investigation ensures that the use, source, and destination of funds do not involve any money laundering, enabling smooth business by tracking suspicious transactions. Our automated transaction monitoring of Trade-Based Money Laundering (TBML) generates industry-standard red flags, which enables organizations to:

• Generate and investigate alerts
• Discover missed elements
• Investigate the reasonableness of a transaction
• Encode new rules without dependency on the IT team

AML Alert Investigation
Using a knowledge-assisted process, we automate the lower-end of Anti-Money Laundering alerts investigation. Our solutions include:

• Complimenting existing investments in screening and case management systems
• Completing investigation reports with supporting evidence, learn from investigator's actions, and continuously improve pre-processing and screening of cases
• Providing supporting evidence, learning from investigators’ actions, and continuously improving pre-processing and screening of cases
• Designing a unique user interface around the ad hoc nature of the investigation and providing a comprehensive set of tools to drill down, analyze, and report on transactions and customer details
• Integrating with the NextAngles KYC module
• Generating complete customer and account-level risk and behavior profiles

KYC (Actimize, BPS)
Our reimagined KYC offering can reduce operations cost while improving quality and transparency in the Know Your Customer (KYC) and anti-money laundering (AML) processes. It can help organizations:

• Comply with KYC regulations and case laws in relevant jurisdictions
• Maximize straight- through processing of customer analysis without having a negative impact on quality
• Reduce redundancy and unnecessary work through left-shift of all operational steps that have an impact on downstream tasks
• Learn and automatically repeat low-level knowledge work
• Source all internal and external information on the entity automatically with traceability
• Manage workforce smoothly with predictable processes

We upgraded Actimize CDD from a legacy version to the latest version for a large mid-west bank in spite of the unavailability of a direct upgrade path"

KYC
Enhance operational efficiencies and reduce the cost of compliance for your firm's Know Your Customer (KYC) needs with this platform. Our capabilities will help you:

• Identify Beneficial Owner (BO)/Ultimate Beneficial Owner (UBO) for an entity and enhance the associated BO/UBO attributes for AML/KYC analysts
• Consolidate party data to provide a holistic view of a customer’s activity and risks
• Integrate third-party data to process and enrich KYC data for an entity
• Respond to external events related to clients proactively and use the same to re-calculate the risk score and recommend the overall impact of the news on the bank/financial institution

Client screening
Our client-screening (Actimize, Fircosoft - WLF & BPS - alert triaging) platform helps build a compliance platform to identify potential high-risk customers and suspicious transactions, to limit fraud and fight money laundering, illegal trafficking, and terrorist financing. We help organizations to:

• Meet compliance requirements
• Customize compliance requirements by maintaining
• multiple watch lists—sanction lists, Office of Foreign Assets Control (OFAC) lists, freeze records, Politically Exposed Persons (PEP) lists, and others, by geography. We also provided matching algorithms and customized rules
• Enable access through multiple channels"

Fraud

• Implemented Actimize IFM for a large mid-west bank for wire, ACH, sessions, and enrolment
• Supported Actimize IFM implementation at a Caribbean bank for sessions, wires, and ACH

Master Surveillance - Holistic and Trade
The holistic surveillance system tracks events, communications, and trading activity/investigations through its entire workflow and correlates to perform comprehensive compliance coverage across asset classes, platforms, communication channels, markets, venues, and global regulations. The functions of the major system uses cognitive computing and helps

• Link alerts, transactions, communication and market data, and archived communications to e-Discovery using semantic graphs
• Discover intent, actions, network, risk, and behavior to efficiently manage false positives
• Take a predictive and preventive approach to provide robust and comprehensive alert detection and management
• Perform in-channel and cross-channel pattern recognition
• Link archived communications to e-Discovery using semantic graphs
• Enable smart investigation - trade reconstruction, market data visualization, trades and order visualization, context analysis, and news impact
• Perform analytics to discover additional facts and alerts
• Provide robust and comprehensive alerts and case management

For trade surveillance, our ACTIMIZE Market Surveillance and Information barrier solution helps banks create a multi-country compliance platform for alerts and Suspicious Activity Reporting (SAR) management. We help organizations achieve

• Compliance with regulatory, supervisory, and surveillance requirements
• Surveillance of wash trades, cancel/correct, spoofing, front-running, off-market models
• Workflow for alert and case management