Solution introduction

Better customer experience, all around Improve customer engagement and prevent fraud Whether driving exceptional customer engagement in digital channels, protecting your financial institution from fraud, or enhancing self-service across your Phone, Digital and Messaging channels

Introducing Nuance Gatekeeper, secure biometrics for the cloud Nuance Gatekeeper is a cloud‑native, decision‑making, state of the art AI‑powered biometric solution for frictionless authentication enabling organizations to mitigate fraud losses, improve operational efficiency

Improve experiences, reduce costs, and prevent fraud in every channel
Nuance Gatekeeper delivers seamless, secure biometric authentication with intelligent, proactive fraud prevention. Through Gatekeeper, companies improve customer experiences and reduce operational costs--whenever, wherever and however customers engage.

The world’s most advanced biometric solution for authentication and fraud detection
Nuance Gatekeeper is a fully scalable security solution designed for the cloud. As an AI‑based solution, Nuance Gatekeeper makes decisions using an unparalleled set of characteristics and traits about the user. This includes the fastest and most accurate voice biometrics engine in the world—Nuance Lightning Engine—and a combination of other layered security factors, like conversational biometrics.

Nuance Gatekeeper offers the peace of mind you want, whether it’s for sensitive tasks like cash transfers and activating a new cell phone, or any other everyday task that’s important to your business and to your customer’s well‑being.

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