Only SigFig Discover works across all channels to turn stated and unstated financial needs into engagement and growth opportunities.

The challenges Discover was built for

• Changing Branch Traffic
• Pre-Appointment Preparation
• Digital Onboarding Dropoff
• Missed Referral Opportunities
• Incomplete Sales Processes
• Slow Lead Generation

Declining Branch Traffic
Digitizes the process of needs discovery so you can understand your customers from anywhere.

Inconsistent Appointment Outcomes
Equips bankers with a conversational blueprint based on a customer’s stated needs.

Digital Onboarding Dropoff
Plugs leaky digital funnels by engaging customers with helpful digital experiences to drive next steps.

Missed Referral Opportunities
Sources referrals for expansion opportunities into wealth management, mortgage banking, insurance and other lines of business.

Incomplete Sales Processes
Provides a consistent blueprint for service & sales conversations so novice bankers can perform like veterans.

Slow Lead Generation
Delivers a consistent flow of warm leads primed to engage with the bank so bankers can make smarter, more successful calls.

Delightful, mobile-first user experience
Users only get asked questions relevant to them, based on the data you have and the data they share. Along the way, they receive personalized tips. Dynamic logic and pathing routes them to the most relevant outcomes based on their inputs.

Configurable calls-to-action, flexible next steps
After completing needs discover journeys, customers are prompted to take next steps. Whether talking to a banker, going through a self-service product selection, visiting a resource center, or simply receiving helpful tips, SigFig Discover helps you drive customers to the right places, people, and products.

Delightful, mobile-first user experience
Users only get asked questions relevant to them, based on the data you have and the data they share. Along the way, they receive personalized tips. Dynamic logic and pathing routes them to the most relevant outcomes based on their inputs.

Configurable calls-to-action, flexible next steps
After completing needs discover journeys, customers are prompted to take next steps. Whether talking to a banker, going through a self-service product selection, visiting a resource center, or simply receiving helpful tips, SigFig Discover helps you drive customers to the right places, people, and products.

Banker dashboard to guide conversations and manage leads
Automatically aggregate customer needs data into actionable profiles for bankers to use in conversation and manage leads. Export data to refine segmentation, assign leads & customers to nurture campaigns, and improve future product recommendations.

Automatically aggregate customer needs data into actionable profiles for bankers to use in conversation and manage leads. Export data to refine segmentation, assign leads & customers to nurture campaigns, and improve future product recommendations.