Behaviour Consulting
HQ Address
34 Church Street, Oxford, London, SN7 8AD, United Kingdom
Website Address
Business introduction
Creativity, meet psychology
Success only happens when you have insight into human behaviour
We help our clients – from global banks to life companies, from wealth management businesses to adviser firms, from pension specialists to TPAs, from asset managers to FinTechs – deliver successful change and transformation projects by introducing psychological principles, rigorous research methods, and first-class creative expertise.
Our work includes the following areas of expertise:
- Customer and adviser research, and usability testing (including specialist research with vulnerable customers)
- Inject behavioural insight into existing communications, website and apps to better connect with your customer
- Communications that will gain attention, increase awareness, and trigger action
- Intellectually robust and beautifully crafted designs to support improved decisions and positive actions
- Training programmes to help teams develop their roles, improve their creativity, or strengthen their wellbeing
- Speaking at industry and company events, and on leading podcasts, promoting the value of behavioural thinking and psychological insight
Behaviour Consulting Solutions
Client and Adviser Research
We employ rigorous methodology such as reported behaviour questions, observed behaviour scenarios, conjoint analysis, max-diff analysis, ethnography, and customer case research. Our interviews follow a behavioural discussion guide allows us to deliver a higher level of customer intelligence to our clients. Our expert team then analyse behavioural patterns and interpret......
business needs
view solutionCommunications
We will review your existing communications, website copy or app – or create new material for you - and inject behavioural insight to take your business to the next level. Our approach – underpinned with a mature behavioural psychology framework – provides intellectually robust and beautifully crafted solutions which support improved......
business needs
view solutionInsights and Design
We create intellectually robust and beautifully crafted designs which support improved decisions and positive actions. We’re wizards at turning ideas into action through customer-facing websites, apps, and expert platforms. We create intellectually robust and beautifully crafted designs which support improved decisions and positive actions. We’re wizards at turning ideas into action......
business needs
view solutionTraining
A small sample of our training courses include: Behaviour foundation for finance A half-day course on applying behavioural thinking to your business. Your team learns techniques to apply immediately to products, consumer communications, and design projects. Behaviour first for finance A six-part comprehensive course on applying behavioural psychology for business advantage. Inspire your team......
