From call centres to creative hubs, we deliver personalised insights to help teams thrive
A small sample of our training courses include:
Behaviour foundation for finance
A half-day course on applying behavioural thinking to your business. Your team learns techniques to apply immediately to products, consumer communications, and design projects.
Behaviour first for finance
A six-part comprehensive course on applying behavioural psychology for business advantage. Inspire your team to adopt a ‘behaviour lens’ to gain a greater insight into the mind of customers, clients, or stakeholders.
Consumer communication champions
We can train members of your team to become leaders on reviewing your communications from a consumer angle and maintaining behavioural best practice.
Catering for neuro diversity
How do you write content or design digital experiences to accommodate the characteristics of a neuro-diverse audience? We show how you can better support customers with neuro-psychological conditions or mental ill-health.
Positive leadership
For leaders and managers with the ambition to bring out the best in their team. Explore key strategies for creating a flourishing work environment through stories and tools your team can implement in their day-to-day roles.
Supporting vulnerable customers
This stimulating course humanises the characteristics of consumer vulnerability and recommends how to deliver an appropriate level of care across your staff, products, and services.
Psychological safety
We help firms take the wellbeing and resilience of their people seriously. We run both one-off events and develop long-term strategies for organisations that make employee wellbeing and psychological safety a strategic priority.