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Solution introduction
One of the biggest challenges in running a business is managing the risk that occurs when a customer, new or old, interacts with the business
Protect your brand’s reputation by seeking independent customer feedback on the product or services you provide
CoreData has been conducting shadow shopping research since 2003. Through the process, we collect first-hand feedback from customers on their experience and deliver cutting edge reporting to drive business efficiency and profitability – while at the same time helping companies to reduce reputational and legislative risk.
We provide detailed feedback to the following industries:
- Retail banking
- Mortgage broking
- Financial planning
- Retail
