• Customer communication: streamline and simplify the omnichannel management of your customer communication with Harmonie Communication Suite  from Sefas .
• Industrialization of mailings: industrialize your individual mail flows and improve the management of your mailings while reducing your costs by 30% to 60% with Hubmail  from Sefas.
• Incoming document processing: automatically capture all documents processed in your company with Seres' LAD / RAD * software suite .
• Process management (BPM) and digital content (ECM):  optimize the management of your processes, information and digital documents with the Phenix software .

Customer communication: streamline and simplify the omnichannel management of your customer communication with harmonie communication suite from Sefas
Editor of the Open Print software suite, dynamic document personalization and document production management solutions, Sefas has been at the heart of companies' customer communication processes for more than 20 years.

With Harmonie Communication Suite, Sefas brings strong innovations to the proven Open Print technological base and thus responds to the new challenges of simplifying omnichannel, paper and digital management, and corporate customer communication.

With the Harmonie Communication Suite software suite:

• combine paper and digital channels and transform without disruptive effect
• decompartmentalize your organization and strengthen the omnichannel customer experience
• centralize your content in a shared repository and gain in governance and security

Mail sending: industrialize your fragmented mail flows and improve the management of your mailings while reducing your costs by 30% to 60% with Hubmail. 
Every day, companies send millions of unit letters generated over time by all of the company's users through their business applications or their office automation tools.

These letters disseminated in all the departments of the company are processed manually by each user, resulting in tedious, time-consuming and error-prone processing of documents which may not comply with the graphic charter or regulatory obligations, content escaping all control, documents stored on each workstation. For large organizations, they can represent tens of thousands of daily mails which, due to their unit processing, generate substantial costs, particularly in postage. 

Hubmail collects the unit letters sent to each user's workstation to standardize them in order to make them eligible for industrial processing and comply with the company charter, then sends them, if necessary, in a validation and signature workflow.

Incoming document processing: automatically capture all documents processed in your company
Docupost is a document capture software suite allowing the implementation of professional applications for digitization and dematerialization of all types of documents entering companies (forms, invoices, checks, incoming letters, etc.). DOCUPOST is made up of a set of configurable modules designed to integrate into your company's information system. DOCUPOST offers the best in recognition and automatic document reading technologies (LAD / RAD). Its use optimizes the cost and quality of your information capture process from documents and provides rapid ROI.

The Docupost suite is intended for professional applications of all sizes (from a few hundred documents to a few hundred thousand documents per day).

Process management (BPM) and digital content (ECM): optimize the management of your processes, information and digital documents with the Phenix software. 
Phenix is an integrated software solution for the management of ECM enterprise content and BPM business processes, which offers a set of tools for the management of documents, information and business processes. The solution was designed with the objective of improving organizational processes that involve the acquisition, management, preservation and dissemination of information and documents. By offering specialized and highly integrated modules, Phenix helps companies of all sizes and in all sectors to better organize their structured and unstructured data and support them in their effort to better manage and exploit an increasing amount of content. digital.

4 areas of expertise:

• Capture of documents and information: scan, import, classify, enrich, documents and data in any activity of the business process.
• Business process management: model, deploy, execute and optimize all business processes with a single solution and on a single Phenix platform.
• Enterprise content management: store, classify, publish and collaborate around documents and data.
• Business intelligence: collect, consolidate, model and restore process and document data to better monitor KPIs.