Proper knowledge management enables financial institutions to organize and share their knowledge effectively, improving efficiency, ensuring compliance, and creating a better customer and employee experience.

Knowledge Management that drives efficiency, productivity, and customer satisfaction
Engageware’s knowledge management solutions, built specifically for banks and credit unions, enable you to connect users
with the right information, whenever, and wherever they need it. Combining knowledge management with powerful conversational AI improves access to content, the ability to provide quick and effective responses, and helps employees with ongoing training.

Built for banking
Specifically built for FIs, our solutions meet the unique needs, processes, and compliance requirements of banks and credit unions.

We do the work
Unlike other solutions, we take care of breaking down, organizing, and maintaining your knowledge base so it’s always easy to find, follow, and use.

20+ years experience
With over 20 years of managing knowledge and over 250M questions answered, we have the best practices and experience to ensure success.