
Dufourstrasse 22, 8008 Zurich, Switzerland
Deliver faster resolutions, lower costs, and better CX —without hiring another agent
We are a leading Swiss-based dolutions rxpert with global reach
Made in Switzerland
Proudly headquartered in Switzerland, we are strategically located to serve the DACH region and global markets. Our commitment to Swiss quality is at the core of everything we do, from the products and services we offer to the overall customer experience. We take pride in our Swiss heritage and work tirelessly to ensure that our customers can always rely on us to deliver exceptional results. Our data stays in Western Europe too.
Intentless personalized responses with GenAI Our AIDA (Artificial Intelligence Digital Assistant) chatbot platform utilizes our patent-pending DocBrain technology, which enables the platform to build an entire chatbot directly from your knowledge base. This means that you can create a chatbot without the need for manual intent classification or ongoing maintenance while......
Whether routing tickets, generating replies, or fully automating workflows, ERA helps your team move faster, reduce costs, and deliver accurate, personalized service at scale — all without human supervision. Integrate into CCaaS or any CRM platform AIVA by Enterprise Bot integrates seamlessly with various customer engagement platforms, including Genesys, Luware, NICE, Vier,......
Voice gateway engineered for AI-driven contact centers Seamlessly integrate AI into your existing UC, CCaaS, or UCaaS platforms—without disrupting your infrastructure. Enterprise Bot’s Media Gateway delivers real-time voice processing, low-latency AI responses, and rich metadata to power smarter automation, assist agents, and enhance every customer interaction. Integrate into CCaaS or any voice......