Solution introduction
Enhance your Customer Support Inbox Management with AI Powered Email Response Automation
Transform how you manage email support with ERA — an intelligent Email AI that automates triage, data extraction, and responses
Whether routing tickets, generating replies, or fully automating workflows, ERA helps your team move faster, reduce costs, and deliver accurate, personalized service at scale — all without human supervision.
Integrate into CCaaS or any CRM platform
AIVA by Enterprise Bot integrates seamlessly with various customer engagement platforms, including Genesys, Luware, NICE, Vier, Salesforce and more, offering powerful voice bot capabilities to automate customer interactions and enhance customer experiences. With advanced natural language processing (NLP) technology, AIVA accurately understands and interprets customer requests and, provides a seamless experience across channels such as voice, chat, and messaging.
