Solution introduction
Experience Human-Like AI Voice at Enterprise Scale
Empower your contact center to reduce average handle time by up to 40%, boost first-call resolution, and delight customers with emotionally intelligent, neural AI voices—powered by Enterprise Bot’s GenAI
Voice gateway engineered for AI-driven contact centers
Seamlessly integrate AI into your existing UC, CCaaS, or UCaaS platforms—without disrupting your infrastructure. Enterprise Bot’s Media Gateway delivers real-time voice processing, low-latency AI responses, and rich metadata to power smarter automation, assist agents, and enhance every customer interaction.
Integrate into CCaaS or any voice technology
AIVA by Enterprise Bot integrates seamlessly with various customer engagement platforms, including Genesys, Luware, NICE, Vier, Salesforce and more, offering powerful voice bot capabilities to automate customer interactions and enhance customer experiences. With advanced natural language processing (NLP) technology, AIVA accurately understands and interprets customer requests and, provides a seamless experience across channels such as voice, chat, and messaging.
