Everyone in wealth management is talking about personalization. Two approaches get the most airtime: Direct indexing and personalized rebalancing. Both sound similar, but the differences matter—especially if your goal is to strengthen client relationships.
Direct indexing: a powerful tool with limits
Direct indexing is all about construction. Instead of buying an ETF, clients own the individual securities of an index. That unlocks:
- Tax-loss harvesting at the security level
- ESG exclusions or tilts
- Customization beyond off-the-shelf funds
It’s a great fit for high-net-worth clients with taxable accounts. But here’s the reality: direct indexing still begins with the index as the anchor.
Personalized rebalancing: the broader discipline
Personalized rebalancing is about maintenance. It looks beyond just an index and manages the entire wealth picture:
- Multi-account household views
- Capital gains budgeting and tax-aware trades
- Integrating cash flows, deposits, and withdrawals
- Keeping risk, models, and objectives aligned over time
Where direct indexing customizes the starting point, personalized rebalancing ensures the portfolio stays on track as life, markets, and goals evolve.
The overlap—and the differentiator
Both approaches deliver tax efficiency and personalization. But only personalized rebalancing consistently shows clients that their advisor is actively working for them—not just at the moment of portfolio construction, but every quarter, every year.
That ongoing discipline is where trust compounds. Personalized rebalancing doesn’t just reduce drift and improve after-tax outcomes—it acts as a relationship enhancer.
The bottom line
Direct indexing is a tool. Personalized rebalancing is a discipline. The best firms aren’t choosing between them—they’re combining them. Direct indexing provides a personalized foundation, while personalized rebalancing delivers the ongoing value that keeps clients engaged and loyal.
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