Pinpoint customers that are likely to close an account or default on a financial obligation, and identify the right time, channel, and speech to use when delivering an appropriate deferral, collection, or engagement action.

Banking

• Retain valuable customers at high risk of closing their account.
• Detect credit, loan, or mortgage default risk.
• Get recommendations for the appropriate deferral or collection action, channel and time.
• Learn from each and every interaction to continuously optimize and enhance the customer & client relationship.

Insurance

• Identify customers at high risk of closing their account and risk of non-renewal or lapse.
• Take personalized actions to retain that policyholder.
• Liquidate an investment product they’ve purchased from the insurer.

Education

• Retain valuable customers at high risk of closing their account.
• Detect credit, loan, or mortgage default risk.
• Get recommendations for the appropriate deferral or collection action, channel and time.
• Learn from each and every interaction to continuously optimize and enhance the customer & client relationship.

Retail & FMCG

• Identify vendors at high risk of not reordering a product or set of products.
• Predict when a credit or loan customer of the retailer is at high risk of default or account closure.
• Predict the optimal geo-location and financial performance for a new branch or store.

Wealth Management 

• Retain valuable customers at high risk of closing their account.
• Detect credit, loan, or mortgage default risk.
• Get recommendations for the appropriate deferral or collection action, channel and time.
• Learn from each and every interaction to continuously optimize and enhance the customer & client relationship.