Business Innovation Center, NUI, Galway, Ireland
Joulica helps organizations upgrade their customer experience by providing real time and predictive analytics across all their customer interaction channels
Joulica helps organizations upgrade their customer experience by providing real time and predictive analytics across all their customer interaction channels.
We utilise leading edge technologies and cloud-native approaches to deliver innovative solutions in the customer service and customer experience market.
Break down data silos To thrive in today’s hyper-competitive environment requires data that is accessible, timely, analyzable, and actionable. Despite their strategic embrace of big data and machine learning, for many the data remains locked down in organizational silos and legacy systems, impeded by people and processes or slowed by inefficient......