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Managed Print Services

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https://www.lexmark.com/

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Solution introduction

Realize your vision of simplicity, security, savings and sustainability in printing

Lexmark leverages a long history of customer engagement and new technologies - cloud, Internet of Things (IoT), interactive analytics - to help you:

Reduce IT effort
The basis for our MPS solution is the Lexmark Global IoT system, a networked printing and scanning ecosystem that provides proactive support. It can improve uptime and cloud-native services to reduce IT infrastructure

Let the Internet of Things work for you
The Lexmark Global IoT System harnesses the power of the Internet of Things (IoT) to your advantage. Lexmark printers and multifunction devices (MFPs) are equipped with sensors that continuously monitor device performance. We analyze the performance data in terms of usage trends, waste, security risks and much more to help you reduce the burden on your IT team

Infrastructure management that is flexible
Lexmark infrastructure support and management is flexible to meet your complex needs. We can fully manage your printing infrastructure - alternatively, Lexmark can replace the local printing infrastructure with a true cloud-native solution  to approve print jobs. That brings you maximum relief. Our cloud-based printing services make server maintenance superfluous, optimize user administration and give you more flexibility, redundancy and scalability. It also increases your security

We can fix it before it breaks
Algorithm-based predictive support enables us to do something our competitors cannot:  We can anticipate and prevent interruptions before they occur.  Thanks to our IoT-enabled devices, we know when a problem will occur. We'll contact you to resolve the problem - often remotely - before you even realize it exists.
For toner and other consumables, Artificial Intelligence (AI) enables automatic just-in-time delivery based on actual usage. This saves you from inventory management. In addition , proactive notifications for service requests, dispatch status of consumables and much more are displayed on the device screen

More flexibility in the workplace thanks to the suite for extended connectivity
The Lexmark Cloud Bridge Technology provides a comprehensive access to advanced managed print services without additional hardware or software. This connectivity suite offers MPS functions for direct corporate customers in complex network environments in a simple and scalable way and supports partners by expanding the device types that can be connected to the cloud fleet management
Whether in the back office of a large company, in distributed retail locations or in a home office with a single device, Lexmark Cloud Bridge offers dynamic connectivity options for companies of all sizes

Comprehensive security for your devices, documents and the network

Other providers save their most secure devices for part of their portfolios or charge fees for more security. Lexmark doesn't. All Lexmark devices are designed with security in mind. Our attitude towards security speaks that we own our technology ourselves . This makes us agile and responsive to react faster to threats
Reduce costs, simplify billing and improve customer service  with Lexmark MPS, which   includes more than 1 million devices worldwide. Others have multiple systems to track billing, service, etc. Lexmark offers a system that allows you to seamlessly manage your ecosystem

Enable digital transformation
Lexmark is paving your digital transformation journey with interactive print analytics to improve governance, identify inefficiencies, and drive business process automation 

Visual and interactive data and analysis  
Lexmark MPS brings tools and solutions together in a best-in-class control model . We offer interactive data analysis and visualization instead of spreadsheets and static presentations. With our networked system, we can offer you meaningful pressure analyzes - for greater transparency, more diverse digitization options and the certainty that your system is reliably under control
We can also integrate print and scan data with their important business metrics and thus create added value for the analysis

Competence and solutions that are tailored to your industry  
Lexmark consultants understand the intricacies of your industry and your needs in every detail. We can help you improve processes because we know the nuances of your industry, the fundamental challenges and goals
This includes intelligent, practical workflow solutions tailored to your needs . We focus on the interface between digital systems and paper documents, which contain many business-critical processes. Our industry consultants support you in optimizing business processes with solutions that range from simple digitization to more sophisticated digital workflows. It is important that we combine our solutions and your existing IT platforms 

Promote savings and flexibility
We take advantage of durable, reliable equipment to optimize the design of your printing ecosystem - and make sure it continues to optimize

Long-lasting devices + industrial reliability 
Lexmark products are designed to provide savings. Our devices are deliberately designed to last for seven or more years. In addition, we make our devices future-proof by supporting upgrades in favor of firmware security and new functions. With long-lasting, reliable and future-proof devices, you can reduce your overall capital expenditures

Need-based models for purchase  
Lexmark offers purchase models that are flexible and can adapt to your needs. We offer traditional purchase options and more advanced purchasing alternatives, including a true as-a-service model where you purchase printing capacity based on actual printing needs. That way, you may be able to declare printing infrastructure as an operating cost rather than a capital cost

Optimizes your entire ecosystem - and ensures that it continues to be optimized  
We choose a data-driven, industry-oriented approach, with which we adapt a flexible ecosystem design to your current needs so that it also adapts to future requirements. In addition, we optimize your supporting IT infrastructure with solutions that can use our widely recognized cloud-native architecture
When the time comes, data and analytics mean that we only intelligently replace the devices that are at the end of their useful life. This avoids the disruption of a full rollout

Sustainability that saves money   
We are convinced that it is important to take responsibility for the environment. Lexmark has been a recognized leader in corporate sustainability for years. Indeed, sustainability is woven into everything we do. 
For example, we help our customers reduce waste by designing Lexmark equipment and supplies to last longer, and by offering services that help customers print less. We also offer our customers industry-leading device and toner cartridge recycling programs. Our partnership with PrintReleaf invites Lexmark MPS customers to participate in reforestation and other services based on paper usage.
We pride ourselves on helping our customers achieve their sustainability goals

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