In today's competitive business landscape, firms are continuously seeking effective ways to engage with their clients and fulfil their needs through UI/UX design and value proposition. This event will delve into the different approaches that organisations can adopt to enhance customer experience based on the complexity and emotional weight of decision-making for clients. We will also explore the factors that determine whether a single delivery model or a multi-layered approach is more suitable, including risk assessment, compliance, accountability, and the complexity of value chain design and fulfilment.
This event will bring together industry experts, thought leaders, and professionals from diverse backgrounds to share their insights, experiences, and best practices in client engagement.
Join us for an engaging and insightful event that will empower you to transform your organisation's client engagement approach. Register now to secure your spot at this must-attend event!
Speakers:
- Sarah Kocianski, Open Finance Community Leader at Qorus
- Emel Çuhacı, VP, Customer Experience and Conversational Banking, Emirates NBD
- Roger Portnoy, Chief Strategy Adviser at Objectway
- Conrad Ford, Chief Product and Strategy Officer at Allica Bank
Institutions:
Register for the webinar here.
