Solution introduction
Start your AI journey ASAP
AI is just the tip of the spear. You need real-time access to all your customer data, powerful analytics, and automation across your business to make AI work for you. And a trusted architecture that’s got your back. Einstein is the end-to-end solution for every business to get started now
AI built on trust
AI has the power to transform your business. But it can also put your data at risk. Einstein is built on a powerful Trust Layer that safeguards your company’s sensitive customer data. So you can use any AI model — and keep your data locked down tight.
Possibilities are wide open
Einstein is built on an open platform. You can safely use any large language model (LLM). Ours, yours, or any other you choose. Salesforce Research has developed its own domain-specific LLMs. And Einstein lets you work with any model in an ecosystem of industry-leading LLM platforms.
Einstein is ready for business
Einstein is purpose-built for Customer 360 to drive efficiency and business outcomes across your company. It continuously learns and adapts to deeply understand your customers. And delivers customer magic like nobody’s business.
