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Banking - Digital Customer Engagement

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Website Address

https://www.sap.com/

Connect with SAP
Solution introduction

Enabling omnichannel distribution that is consistent, proactive, and agile

  • Commerce personalization
    Deliver relevant and impactful commerce experiences with real time personalisation
  • Omnichannel commerce management
    Drive your business and win with an industry-leading omnichannel commerce platform.
  • Optimized marketing
    Gain visibility and control of the entire closed-loop marketing process. Make data-driven decisions to increase the marketing ROI.
  • Omnichannel customer service
    Devlier an omnichannel customer service experience to exceed customers' expectations.
  • Single customer view
    Gain insight from a single view of your customers and deliver personalized experiences across the entire customer journey.
  • Consent-based marketing
    Deliver the experiences that customers expect by recognizing them during the engagements and ensuring consent-based marketing practices.
  • Customer experience management
    Manage your customers' experience across the entire engagement cycle. 
  • Digital self-banking services
    Offer a better customer experience with a robust set of self-service banking features via a single, open platform for all channels. 

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