A RPA ‘robot’ is a software application that replicates human user interface actions. The robot operates on the user interface (UI) in the same way a human would. This means the robot can interact across interfaces and can be easily integrated in a non-intrusive way. Examples for robot activities could be data entry into systems, reporting, reconciliation or even full end-to-end business process automation. A robot frees up time for human users for more valuable tasks.

In the near future the robots will even be able to learn. This new generation of robots have to be trained. Therefore, it is a good time to start investing today as robots will create data required for future Artificial Intelligence applications.

What pain points can RPA address?
On the client side, we experienced issues first hand which could be addressed by RPA. To mention a few:

• Increasing cost pressure in a low interest environment
• More complicated processes due to increasing regulations
• Low productivity and slow service due to manual procedures
• Low scalability of workforce capacity for peak times
• High compliance risks with manual processes
• Many legacy systems without interfaces

We offer you a structured and quick approach to identify and evaluate your RPA potential, RPA feasibility, tools, prototyping, testing, and deployment. As a plus you can profit from our extensive BANKINABOX® process model, our experience in defining operation models and leading digital transformation programs.