Solution introduction

ThoughtWorks is a global software consultancy, with 25+ years of experience working with leading enterprises to solve their most complex problems with technology

We are passionate about creating exceptional customer experiences, and helping you to achieve your unique business goals with our end-to-end services, combining strategic consulting, innovative experience design and world-class software engineering

Customer experience, product and design
A new mandate for comprehensive and continuous digital experiences has put a spotlight on designing products that meet customers’ expanding demands. Embedding customer experience into products and design is more important than ever. Today, only by creating extraordinary and dynamic digital customer experiences can organizations drive brand equity and revenue growth.

We align product thinking with platform expertise and digital execution to deliver holistic customer experiences that are different by design. We help you embed customer experience into product strategy to drive engagement, preference and purchase.

Data and AI
Organizations want to maximize the value held in their data estate and investments. But ineffective strategy, complex infrastructure and archaic processes make this challenging. When data is not incorporated into an organization’s digital transformation strategy, product teams aren’t empowered and executives can’t access the data they need to make better decisions.

There’s a methodical way to solve this – with proven data strategies that address infrastructure complexity and ensure data management and analysis is integrated into the business effectively. Unleash the power of data and AI, and ML engineering, and realize value from your data initiatives faster, continuously, and ultimately shift to delivering outsized value through data ecosystems.

Digital transformation and operations
Organizations are challenged to transform to adapt and grow in the face of continuous disruption. Modern digital businesses have an advantage: they have learned to adapt, but must keep evolving their processes, people, and technology to continuously innovate and compete.

We connect deep strategic understanding with unrivalled software and platform expertise to enable fast, effective organizational transformation. It makes your business ready for an unpredictable world. 

Enterprise modernization, platforms and cloud
Unpredictable and constant change demands new levels of business agility. To achieve adaptability, scale and accelerated evolution, enterprises need to modernize and place digital at the heart of their operations. But legacy technical environments and operational structures limit evolution at the necessary speeds. A value-driven strategy for modernization is integral to successful transformation initiatives.

We will help you to accelerate your path to innovation and realize business benefits faster. From improved customer experiences and retention, to increased sales and a reduction of costs, we help you to assess and prioritize what will enable you to meet your organizational goals​.

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