Solution introduction

Concierge reimagined for the digital age

Velocity for Business is the enterprise arm of Velocity Black, the world’s leading digital concierge. Our customers include the LA Chargers, luxury automotive manufacturers, banks, luxury e-tailers and many more.

Our service is available 24/7/365, with a guaranteed 1 minute response time. We employ the world’s leading experts across dining, travel, experiences and luxury goods and empower them with ground-breaking technology to fulfil requests across the globe, delivering a service like no other. Our proprietary tools deliver a clairvoyant customer experience that’s led to over 50% of members opening the app each day and placing, on average, more than one request each week.

Velocity for Business deploys custom builds of our technology for some of the world’s most forward-thinking brands. Not only does it give an incredible service to the end user but is a powerful partnership for the company, thanks to our suite of business-focused tools. Our customers benefit from increased engagement, improved loyalty and a better understanding of their most valuable segment of customers.

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