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VeriChannel

Business Needs

Website Address

https://www.veripark.com/

Connect with VeriPark
Solution introduction

Omni-channel product vision

Manage seamless, consistent and engaging customer journeys across multiple customer touchpoints

VeriChannel offers a secure, unified platform that empowers organisations to manage consistent and engaging customer journeys across multiple touchpoints.

VeriChannel Modules:

  • Digital onboarding - orchestrates a frictionless and engaging end-to-end onboarding journey. It provides a single platform for banks to onboard customers easily and securely using mobile banking or online banking channels. 
  • Mobile banking - offer financial institutions such as banks and credit unions maximum flexibility. We believe mobile banking should be easy for customers and even easier for banks and businesses to integrate
  • Internet banking - retail and corporate Internet banking
  • Branchless banking - give you a pivotal opportunity to connect with customers and build a relationship that can last for years. They help you to build a seamless, digital-first approach across channels, increase the number of service points and deliver financial services outside conventional branches.
  • Personal finance management - works as a new distribution channel that drives customer acquisition in a smartphone-dominated world. It also provides deep customer understanding to increase loyalty, cross-sell and up-sell capabilities.
  • Merchant portal - a platform specifically designed to serve the needs of micro-segments such as grocery stores, restaurants and other merchants. The mobile-first platform provides SMEs insights and tools to manage their day-to-day bank-related business operations.
  • Contact center banking - you can easily define authentication and authorization of your staff in the back-office screens. Thanks to its advanced interaction-handling capabilities.
  • Chatbot - at a time when personalised, omni-channel customer experiences are becoming the new norm, we recognise the importance of engaging customers in new ways.
  • Mobile payments - stands out as a new way of managing payments and finances through one single application, accessible 24/7 at the tips of customers’ fingers.
  • Digital offboarding - financial institutions can configure countless offboarding scenarios and retention offers using the power of AI. 
  • VeriChannel as a service - the solution enables banks to spend less time working on development and integration, and more time enhancing the customer experience.

Its ready-to-go omnichannel capabilities enable secure project implementation on top of existing IT systems—allowing banks and financial service providers to deliver fast, seamless Retail, Corporate, and SME banking journeys. These journeys can be fully integrated across channels to create truly connected digital experiences.

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