Maximize your reputation to stand out in search

Centralize customer feedback
Pull in all your reviews, for every branch and professional, from sites like Google, Facebook, Yelp, and more into a single, centralized dashboard. And by setting up labeling rules and notifications, you can organize your reviews better and ensure they're seen by the right people as they come in.

Personalize responses at scale
Craft thoughtful, on-brand review responses by combining dynamic response building blocks with personalized messaging — not templates.

Take advantage of flexible workflows
Specify user permissions and workflows that fit your teams' needs, ensuring your reputation management work complies with your brand standards.

Ask for more feedback
Request reviews from your customers. Then add those reviews to your pages to enhance your digital experience and increase conversions.

Analyze reputation insights
Use Yext's prebuilt reports, or create your own custom dashboards to view your average rating, review count, response time, and more — and easily export these insights to share them with anyone who needs to see.

To truly understand what your customers are saying about you, Yext's keyword-level Sentiment Analysis tool allows you to see specifically what's contributing to positive and negative brand experiences so you can make informed decisions to improve your organization's experience.

Track competitors and trends
You can't tell whether you're winning if you can't see the scoreboard. Understand your ratings in context by tracking up to 5 local competitors.