Problem
Providing fast and precise answers to policy questions remains a key challenge, especially for financial institutions. Policy frameworks with hundreds of different policies applicable to different departments, legal entities and jurisdictions create inefficiencies across departments. An institution with around 1’000 employees is…

• …dealing with more than 180’000 policy-related requests from their employees per year.
• …investing more than 3’700 person-days per year for employees to clarify policy-related questions across departments.
• …generating an average of 5’000 policy-related follow-up clarification requests for their Compliance teams.
• …investing more than 450 person-days per year by Compliance teams to answer policy-related follow-up clarifications.

Solution
Leverage the latest technology to replace your text-based policy repositories with an intelligent Policy Assistant. Improve operational efficiency and at the same time reduce compliance risk with a guided and fully monitored AI Policy Assistant.

• Save time for your employees and leverage AI to get accurate answers to complex policy questions in seconds.
• Let technology provide precise answers to country- or department-specific policies.
• Satisfy compliance needs with a complete activity log, an audit trail, and a verification layer to monitor answers provided by the assistant.
• Rely on content extraction trained for compliance policies and improve the Policy Assistant by verifying its answers.