Digitalising and streamlining your processes to achieve operational efficiency that anticipates your clients’ needs
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Technology is instrumental in achieving this transformation and providing services that deliver convenience and simplify daily banking activities. Moreover, capturing behavioural insights will enable banks to create seamless and user-friendly digital services customised to their clients’ needs. Managing CRM and on-boarding processes can be extremely time-consuming, and often results in...
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Watch the new episode of ERI TALKS: "Conversational Banking puts clients first - loyalty will follow" where Javier Puga, EVP Marketing at Unblu, gives us insights on how banks can automate, secure, and simplify their clients’ interactions to best create a meaningful and connected customer experience at each step of their journey.
