St. Vedast House, St. Vedast Street, Norwich, NR1 1BT, United Kingdom
Glassbox is a fully-loaded customer intelligence platform that captures infinite digital interactions, surfacing the insights you need to convert customers into superfans
Glassbox reveals the insights that empower organizations to deliver better digital customer experiences. When we help our customers create better experiences for their customers, everyone wins.
When it comes to customer experience, the stakes are high. That’s why everyone at Glassbox is laser-focused on doing the right thing. We believe that means making wise decisions about our platform, but it also means caring about each other—and doing our best to achieve incredible outcomes for our employees, partners and customers.
That last point is huge. Glassboxers are enthusiastic about data, but improving experiences for the human at the heart of every digital journey is what we’re truly passionate about.
We’re a highly energized bunch who love to move fast! But we never forget to approach our work with objectivity, honesty and transparency.
Compete with disruptors and grow brand loyalty Digital disruptors are challenging traditional banking, wealth and investment management institutions. Customers rarely visit their branch, either preferring to do their banking remotely or opting for a digital-only bank. Customer expectations have skyrocketed, and it’s easier than ever to switch banks online. This increased competition......