Kore is transforming product management and product governance in financial services 
We make financial products simple to handle. We bring clarity, peace of mind and the power to make fully informed decisions to professionals working with those products.

Kore is the first-ever Product Management-as-a-Service platform for the financial services industry
We are for products what CRM is for clients. Kore harnesses the complexity and fragmentation of records created by financial institutions throughout the lifecycle of their products. Our set of digital tools provides a controlled environment for creating, managing and monitoring all types of financial products, in every segment of the industry.

Product lifecycle management in financial services is highly regulated and inefficient
- High risk of fines, remediation costs and reputational damage
- Scattered information
- Complex, slow, and inconsistent
- Broken across multiple processes
- Inadequate at meeting new regulatory requirements
- Unclear audit trail
- Dependent on manual intervention
- Lacking corporate memory
- Suboptiman communications between the product team and the rest of the business
- Unfit to enhance client experience

Compliance requires evidence
"As well as acting to deliver good customer outcomes, firms will need to understand and evidence whether those outcomes are being met." - Extract of FCA’s Consumer Duty, July 2023

• Oversight and governance: Product governance oversight and lifecycle management are at the fore of regulatory scrutiny. Regulations such as Consumer Duty, PROD and MiFID II all include a focus on product governance.
• Evidence-led review: Regulations are now more intrusive, and companies are being asked to evidence the oversight of the governance process, ensuring that an audit trail and controls are in place.
• Accountability: Regulators are increasingly focusing on establishing personal accountability. In the UK, this leads to personal liability under the senior manager and certification regime.

Consumer Duty requires a major shift in how firms record and monitor product and service data
The FCA has published detailed guidance to help firms implement the four outcomes. Through these rules, there are over 250 actionable items for firms to consider. These actionable items mean that firms will need to capture and update hundreds of data points (per product and distribution channel) to demonstrate compliance with the Consumer Duty requirements.

The Kore solution will sit at the centre of your product universe
Digitalising your product and service data, and all of the decisions that are made through the lifecycle, will drive efficiency while ensuring regulatory compliance.

Our digital applications are modular
Product hub: 360-degree view for each product and a single view of the entire product set, including both technical/not-technical data. Permissions based, easy to use, it enhances efficiency and transparency. Can act as a golden source, hosting data directly and/or connecting to internal and external data sources.

• Lifecycle: captures the entire history of a product – from idea to retirement. All events, actions, decisions, records and documents are stored securely in a uniform format and are retrievable at the touch of a button. It connects the business in real time.
• Dashboards and audit: a straightforward platform for employees to monitor both products and processes. It includes dashboards, reports and analytics. It is highly configurable, API-ready and enriched by AI/ML algorithms. Includes an automatic audit trail of all activities.
• Collaboration: a modular set of digital tools to support employees in their domain-specific activities. Tasks are simplified, and manual processes are minimised. Alerts, controls and notifications protect users from human errors and support deadline management.

Our tools are highly configurable – zero code

• Controlled environment: granular user profiles to define data visibility across jurisdictions, and define what the user can do on which products.
• Product taxonomy: define our own taxonomy for the product’s target market,  technical detail, risk ratings,  pricing, process, people etc.
• Product hierarchy: completely configurable product hierarchy to easily reflect requirements at both a global and local level.
• Notifications and alerts: use the rule engine to configure custom notifications and alerts to warn or notify teams of changes to sensitive fields or inconsistencies with policies.

Kore is easy to integrate into existing system architectures

Built for seamless implementation and quick adoption
The Kore solution has been designed to simplify implementation, accelerate adoption and adapt to any process or product. Kore’s business model is based on high configurability rather than high customisation, to minimise the need for expensive project work and shorten time to delivery. Kore typically starts work via a zero-cost sandbox where the configuration can be defined and tested. We engage with stakeholders around tangible business cases. The solution can be rolled out incrementally, for example, starting with new products or product reviews and without the need for an immediate data migration, or with one single product family or with a simple process.

Benefits for financial institutions

• Gold-standard product governance: a controlled environment for product development, ongoing management and retirement to ensure gold-standard product governance and reduce the likelihood of mismatched products.
• Workplace transformation: we connect teams, reduce manual tasks, and drive efficiency and collaboration. Kore is the ideal integration point for API and AI algorithms, supporting broad digital transformation strategies.
• Strategic decision making: we offer previously inaccessible analytics and insight on product proposition (e.g. where to rationalise) and product lifecycle process (e.g. how to increase speed to market).
• Better customer outcomes: Kore drives better customer outcomes by increasing consistency, transparency and control in product development and monitoring. We deliver robust challenges and support customer-centricity.

Efficiency in numbers
Kore can deliver substantial efficiency gains with minimal implementation effort. The benefit for financial institutions is high as the industry is seeking to increase productivity in the face of unprecedented competition.

• 11% increase in capacity* for client-facing teams
• 25% increase in productivity** for product teams
• 100+ manual processes eliminated

Addressing product governance oversight for a top-tier European banking group

Use case #1: product governance officer

Use case #2: product manager

Use case #3: senior manager

Use case #4: client relationship manager

*Censuswide survey commissioned by Kore, Oct 2023, n=400 financial services professionals in product-related roles. 83% believe Kore will increase capacity for client-facing teams by 11% or more.

**Censuswide survey commissioned by Kore, October 2023, n=400. 51% believe Kore will increase productivity for product teams by 25% or more.