Life Moments

HQ Address

163 The Broadway, Wimbledon, London, SW19 1NE, United Kingdom

Website Address

www.life-moments.co.uk/

Connect with Life Moments
Business introduction

Engage customers at key milestones

Life Moments empowers financial services firms to deliver personalised, data-driven digital experiences that drive engagement

Providing clients with a platform and tools to achieve better customer outcomes. We create digital customer experiences that put financial well-being front and center. 

Better customer experience
FirstHomeCoach app was our first digital coaching proposition, launched in 2018, with financial backing from HM Treasury. Since then we have built home buying propositions for some of the UK's most prestigious financial service organisations. 
 
Better customer outcomes
We have a suite of digital coaching propositions to support different life moments (better futures, better business). LifeHub - our ethical digital customer experience platform -  powers them all. Using LifeHub data we help our clients better understand their customer's needs, how they can help, and how they can be better. 

Better financial well-being
We help people make better financial decisions, so they can improve their lives, or as we like to say, Play Life Better.

  • Play: we create digital experiences which encourage people to engage, explore and learn.
  • Life: we support lives, not only transactions. Helping people navigate complex life moments.
  • Better: we empower people with the right knowledge, skills, and guidance 

Better together

  • 9/10 of UK consumers feel that they are undereducated in terms of personal finance.
  • 47% think it's their bank's job to help.

 

Life Moments Solutions

Investment Coach

Offered as a highly configurable, white-labeled digital solution, it seamlessly integrates into your app or website to enhance customer experience and improve engagement. The solution delivers an intelligent, personalised experience based on each customer’s investment stage, knowledge, and goals. By combining multimedia content, tools, calculators, and next-best-action recommendations, it motivates customers......

business needs
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Money Coach

The solution provides customers with an intelligent triage based on their intentions, current knowledge and approach to learning. As a result, it personalises the educational experience and offers next best actions linked to the customer’s goals. Money Coaching incorporates the latest thinking on how to engage customers, using behavioural science......

business needs
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Sustainable Business Coach

Created in partnership with the Future-Fit Foundation, using their Business Benchmark, a globally recognised transformation framework, the Sustainable Business Coach motivates, educates and engages SMEs. Sustainable Business Coach is available as a fully branded and customised offering, giving firms the ability to generate rich sustainability data on their customers, partners and......

business needs
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