The industry is changing. There’s new competition, the ever-growing threat from robo-advisors and the effect fee compression is having on margins. Couple that with digital transformation and communicating with clients virtually and the pressure on advisors continues to increase
These changes are forcing advisors to rethink their business strategy and client engagement. If advisors are not proactively engaging with their clients and demonstrating their value, they stand to lose clients. Those that do adapt will realize a host of benefits, including better client relationships; more successful engagement; and improved customer loyalty, to name but a few. Ultimately these benefits will help foster stronger long-term relationships and business growth for those that are willing.