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Growth mindset - keeping up with the pace of change

Roundtable write-up from the Owen James’ WealthTech Matters – The Adviser event summary paper

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by Owen James Group
| 04/01/2024 12:00:00

This roundtable, led by Alistair Venables, UK Lead at additiv, and facilitated by James Goad, Managing Director of Owen James Events, looked at the growing segment of wealthy people with substantial assets coming to the fore, opening up new opportunities for participation.

The WealthTech Matters event series, is an annual celebration of the wealth management industry and its technological advancements. Every year we collaborate with Owen James to offer COOs, CTOs, CIOs, and their teams from the top wealth management firms and private banks, an opportunity to network and exchange and gain valuable insights.

If you want to learn more about WealthTech Matters’ The Adviser event, click the image below to access the full paper:

Even with the growth of the wealthy market, and the respective change in priorities, wealth managers need to ensure they’re catering to the younger generations, mainly Gen Zs, who will soon inherit their parents’ wealth, and who will also have a unique set of priorities. Participants of this roundtable talked about how wealth managers could adopt a roadmap to serve both the current clientele and attract newly-wealthy clients.

This write up focuses on two main topics, revenue, and technology solutions. The ‘Great Wealth Transfer’ will not only change the needs and goals of clients, but it will force managers to change the language they use. Something all participants agreed on is creating strong relationships with young wealth holders by meeting the needs of the extended fairly- before any wealth is transferred and creating a sense of trust.

Because the new generation of wealth holders were shown to be more value focused, the best way for advisers to create revenue is by ensuring their can reduce their cost to serve, possibly by developing a robust technology architecture.

The optimal technology set up ensures clients can stay connected with the adviser, but also have a degree of independence – it’s about balancing digital experience, self-service, as well as contact with the adviser. When talking about technology’s role, participants talked about two things: flexibility and interactivity. Two key features that would help advisers cater to all generations are more effectively and efficiently.

If you want to participate in the next Adviser event, or be part of the upcoming WealthTech Matters events, you can access Owen James’ event calendar here.

About WealthTech Matters
Owen James and The Wealth Mosaic have collaborated to create a series of triannual events for key decision-makers from the private wealth industry.
Technology is core to the future wealth management model, but in an increasingly specialist technology environment, wealth managers must engage with a deeper knowledge and understanding of what technology is available and can deliver across the three main areas of their business: their clients, their advisers and staff and their business processes. 
WealthTech Matters focuses on these three themes to help delegates discover and discuss the technology solutions that will solve the key challenges facing their business.

About Owen James
Owen James seeks to provide a platform for strategic engagement: an opportunity for key individuals to discuss and understand the business and investment issues which are affecting the whole of their industry. The end game is to enable firms to do better business - commercially, intelligently, and ethically.

Find out more at www.owenjamesevents.com Owen James seeks to provide a platform for strategic engagement: an opportunity for key individuals to
discuss and understand the business and investment issues which are affecting the whole of their industry. The end game is to enable firms to do better business - commercially, intelligently, and ethically.

Find out more at www.owenjamesevents.com