The Capture solution records face-to-face conversations between customers and your team members with the highest precision on the market. By combining proprietary recording and transcription technologies, all parties have access to the definitive record of what was said in a customer interaction.

Recordsure recordings are held long-term in military-grade storage. Our user-friendly search function makes it easy for you or your customers to find and retrieve the right data. The result is a fully-auditable trail of customer interactions, coupled with powerful management information for understanding your front line activities in a way unachievable with traditional call monitoring.