Solution introduction

As a competence center for banking business processes, we provide you over a decade of experience in outsourcing services and private banking

BPO for private banks and securities traders is one of our core competences

InCore was formed as a spin-off of the trading desk, back-office and IT operations of a private bank. We understand the requirements and needs of the private banking sector in detail and offer you personal contacts in all fields – bankers talking to bankers. As a pure transaction bank with no private clients of our own, we are fully focused on offering you the best possible service in these times of fundamental change in the banking sector. We remove the burden of your daily business and allow you to concentrate on your strategic goals.

Outsourcing business processes is always a matter of trust – nowhere more so than in private banking. With us, you can count on more than a decade of experience as the outsourcing partner to private banks. Our modular BPO solution is fully oriented to the needs of the private banking business. Alongside the experience of our expert employees, a key asset of our successful BPO solution is the InCore full banking solution that is tailored to private banking. This solution has been aligned to support and handle all private banking processes with the utmost efficiency. We can achieve a high degree of automation and concentrate entirely on correctly handling any exceptions and special cases. That way, we achieve the high quality of service you expect.

Our BPO services generally cover the following areas:

  • Securities back office, administration and master data
  • Payment transactions (domestic and foreign)
  • Master data, account management, fees and tariffs
  • Bookkeeping
  • Regulatory reporting
  • Tax reporting
  • Precious metal and FX trading, including treasury support

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