With Spitch solutions, the conversational platform becomes really conversational. Voice is the most natural way of communication. Capability to maintain dialogue in real voice-to-voice mode and follow up on the context dialogue systems takes over more and more of agent’s tasks. Spitch provides an omni-channel solution that supports voice-to-voice conversations in a call centre, voice-to-text conversations on mobile apps and text-to-text conversations on social networks and mobile messengers.