Solution introduction
Communicate successfully with your customers at all times – thanks to the professional content, structure and layout of your customer documents
Swisscom support you in this endeavour with Customer Document Solutions. These are based on the integration of your systems with our standard services. We find solutions to your challenges with consistent end-to-end consulting, implementation and operation
What are Customer Document Solutions?
Mass banking output and mailings for Finnova and Avaloq (OMSaaS)
- Bank documents formatted on the basis of raw data
- Bundle and sort according to business rules and deliver via digital and physical channels
- Content management and customisation by the specialist division
- Effective campaigns through white space marketing and tailored mailings
The benefits for you
- A combination of maximum customisation for private customers and cost efficiency in mass mailing
- Swisscom's many years of project and operational experience in core banking solutions and technological expertise in the output field
- Meets stringent requirements imposed on customised form, relevant content and preferred distribution channel of customer information
- Professionally designed layouts, distribution channels relevant to needs, dispatch prioritisation and the ability of all employees in contact with customers to provide all necessary information result in increased customer satisfaction and better customer loyalty
- The digitally signed eOutput enables your business customers to process and archive banking documents in compliance with the law
