We hear so much about the need to engage more, have a holistic 360-degree view of the client, gain trust, and deal with the full spectrum of lifestyle planning. The list of ‘must dos’ goes on! But the end goal remains clear: to gain trust, become the client’s trusted and preferred adviser, and therefore acquire an increased share of wallet, grow assets under management (AUM) and, consequently, business. As well as attracting greater share of wallet, turning an existing client into an advocate and attracting more clients for increased overall AUM and further growth are the icing on the cake in the ongoing quest for growth.
However, even if the desired outcome is well defined, what does the journey to the destination of trusted adviser and wealth coach look like? What do clients actually want and value, and how can advisers provide that?
Establishing this roadmap was the focus of our research-led whitepaper: The quest to become the best – becoming the trusted wealth coach and adviser. To carry out this research project, we spoke to C-level executives from UK wealth management firms, small, large, and somewhere in between. The research was conducted in partnership with Ortec Finance, a leading global provider of technology and solutions for risk and return management, enabling wealth managers and banks to manage their clients’ investment decisions.
“We are pleased to have sponsored this white paper, which looks to find out how banks, wealth managers, and financial advisers view holistic, goals-based financial planning and advice, the drivers towards such a service, and the value derived from this approach by clients,” Iwan Schafthuizen, Managing Director of Business Development at Ortec Finance.
Interested in reading the research? You can read and download the whitepaper here.
About the WealthTech Insight Series
This research is part of our WealthTech Insight Series (WTIS), an ongoing and developing research process mixing online surveys and interviews. It focuses exclusively on technology in the wealth management sector across the world. Rather than a one-off research process, the WTIS will seek to build an ongoing program of research among wealth managers of different types across the world on a broad range of technology and related topics, building up an aggregated knowledge base of both qualitative views and perspectives as well as quantitative data points.
Partner in research
Ortec Finance is a leading global provider of technology and solutions for risk and return management, enabling wealth managers and banks to manage their clients’ investment decisions. We model and map the relevant uncertainties to help them monitor clients’ goals and decisions.
Founded by leading experts in the fields of econometrics and technology, we have in over 40 years achieved an outstanding reputation, built on reliability. With over 500 clients in 20+ countries, we play a vital role in helping our clients improve investment decision-making and manage uncertainty. Headquartered in Rotterdam, The Netherlands, we also have offices in Amsterdam, London, Melbourne, New York, Toronto, and Zurich.
More information is available here.
