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Foreword: The role of technology for recruitment and retention within wealth management

By Brandon Roth Senior Product Marketing Manager, BILL

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by The Wealth Mosaic
| 02/11/2023 13:00:00

Imagine interviewing at a wealth management firm. In place of laptops, you have pen and paper. In place of mobile phones, you have landlines. How motivated would you be to work in that environment? It is unlikely that you or your clients would accept this way of doing things.

True, this is an extreme example. And one you do not often see in today’s modern organizations. But it does illustrate an important fact: If you overlook technology, you ignore the opportunity for growth.

Technology, like automation and Artificial Intelligence (AI), empowers advisors to operate at their highest levels. It enables firms to increase insight, expand service offerings, and extend capacity without straining talent – all while enhancing the customer experience.

That is why leaders – and these C-level wealth management leaders in particular – see value in technology when recruiting and retaining talent. For some, it leads the story, with demonstrations and discussion showing how it makes it easier for advisors. For others, it is part of the bigger picture. Regardless, it is an important component that helps future-proof a wealth management organization. Whether it is adding more talent, keeping the experts you have, or preparing for the next generation of wealth holders, you cannot overlook it.

Technology is an important component that helps future-proof a wealth management organization. Whether it is adding more talent, keeping the experts you have, or preparing for the next generation of wealth holders, you cannot overlook it.

We’d like to thank our sponsor, BILL, and our partner, Pirker Partners, for their support in this whitepaper in the WealthTech Insight Series. You can access the full report, read it online or download, here.