Solution introduction

Respond quickly and accurately to compliance, discovery and investigation requests for unified communications and collaboration data

Remove voice recording and email archive silos; navigate conversations that span email, chat, voice and video; and search it all in seconds, not days

Challenges organizations are dealing with
IT and compliance professionals face significant challenges in responding to governance events. The current landscape of digital communications is complex and voluminous, and the traditional approach of using separate email and voice archives only adds to the difficulties. As a result, compliance searches often become challenging, incomplete, and lack the necessary insights.

  • Legacy archive solutions: Compliance and discovery requests demand being able to respond to regulatory, legal and governance quickly and accurately. Legacy email and voice solutions deliver slow and siloed results and aren’t built for today’s complex communications.
  • Lack of context: IT, compliance and legal personnel must be able to accurately determine the participants’ conversation flow, intent and events around a digital conversation, regardless of modality, timeframe or platform choice.
  • Incomplete records and search results: Compliance, discovery and investigations require knowing with certainty that you have all of the necessary data points to deliver a complete record, without missing anything when a conversation may change platforms or modalities.

Theta Lake Unified Search modernizes the compliance search experience to match today’s dynamic modern UCC landscape, which encompasses voice, video, text and more. It goes beyond simple keyword search by utilizing visualizations, dashboards, and generative AI.

 

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