5th Floor, 20 Gracechurch Street, London, EC3V 0BG, United Kingdom
We are a specialist professional services and technology firm, working in partnership with leading insurance, financial services, and highly regulated businesses
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across 40+ countries, including the UK & the U.S., serving more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
Each area provides the practical steps that enable our clients to improve their business performance. Fees and other financial costs assessment Mid-term outsource benchmarking Oversight and governance Prevailing best practice contractual protections Service standards and effectiveness ...
Our ability to transfer our deep knowledge across a substantial range of products and technologies, end investor segments and the end-to-end value chain rapidly and at scale enables a business to reposition itself and capitalise upon new opportunities. Business case Corporate activity Feasibility studies Mergers & acquisitions New products & markets Strategic review ...
We develop internal consultants to be change agents, tailoring our services to a client’s requirements using their preferred methodology, including both waterfall and scaled agile. Agile enterprise delivery skills development Change management and execution skills development Consulting skills development ...
We design both tactical and scalable, best practice client service models, whether digital or face-to-face. Client service models – best practice design Client suitability review Pricing and client profitability ...
Our coaches work one-on-one with a client’s leading technical and expert talent to improve their impact, delivering measurable performance improvement to the organisation. Centres of excellence creation High performance behaviour model development Women in finance development programmes ...
We also advise on the selection of business partners or technologies that can facilitate these activities in the field. Fund and product design, development and launch Fund rationalisation and restructuring Market knowledge – UK, Europe, off-shore, global Marketing and distribution strategy Pension and annuity reform Private client proposition alignment post-merger Tax transparent fund: design and launch ...
And because of our broad experience, we can benchmark a client’s leaders against industry standards. Assessment and benchmarking Self-assessment and coaching Specialist standard definition and implementation for distinguished engineers Technical and expert career path development and coaching ...
Our distinguished engineers network has worked with a consortium of major banks and chartered bodies to develop global industry standards for banking and beyond. Distinguished engineers network DevOps practitioners HR and talent professionals Risk professionals ...
We also advise our clients on the optimisation of ancillary investment activities, including foreign exchange and securities lending. Application strategy selection Asset manager / hedge fund launches Gap analysis and opportunities assessment Investment process alignment Mandate compliance Multi boutique model Performance and risk Research and strategy determination Securitised debt vehicles Stock lending review ...
More than any other consulting firm in our field, we have defined the role of programme sponsor, with an approach that enables our client teams to form quickly and transform into high performing senior management teams. 100-day coaching Change leadership and sponsorship skills Executive and senior management team development Leadership assessment and benchmarking ...
Our people provide first-class collaboration and the strategic design principles and guidelines, which enable us to construct the core pillars of a model – people roles and responsibilities, process design, technology deployment, data management and governance and the integration with third party service providers. Functional and technical models Governance and control framework Operating......
We develop new career paths outside the traditional managerial route, identifying the behaviours and skills required for organisations to succeed in an increasingly complex, regulatory and technology driven environment. Behavioural standards definition Job enrichment Organisational climate analysis Technology career path design and implementation ...
Our unrivalled knowledge helps a client address the critical challenges and move to an optimal outsourced model. Benchmarking service and fees Contract and commercials negotiation Outsourced dealing and outsourced trading Oversight and resilience including ‘Dear CEO’ Partner selection Relationship review Service level standards Sourcing strategy & provider options Supplier management framework ...
Our knowledge and foresight ensure that a client is compliant but also benefits from strategic planning. Change implementation Impact and opportunities analysis Operating model design Regulatory advice for the buy and sell-side including SFTR and CSDR Regulatory assurance Regulatory driven change Regulatory reporting ...
Our research includes strategic insight to support business case development and focused investment, and white papers in support of our clients’ marketing initiatives. Capabilities assessment Competitive analysis and positioning Industry trends Market entry opportunities White papers ...
We complement these services by offering operating model design, data management and governance strategy. And, by combining our expertise in technology with our skills in outsourcing, we can also advise on IT infrastructure outsourcing. Data strategy and governance IT strategy and design Roadmap and architecture migration strategies Solution selection ...
Our people’s depth of knowledge and breadth of expertise sit behind our ability to advise on the key industry drivers, provide specialism at scale and outcomes at speed, which help our clients develop their capacity to support change. Delivery assurance Process improvement Programme and project planning Project governance and control Testing strategy Vendor selection ...