research & insights from The Wealth Mosaic

[New Research]: Order from disorder: moving from fragmented data to competitive advantage

A new research paper from The Wealth Mosaic in partnership with Raw Knowledge, exploring how firms can transform fragmented, inconsistent data into a powerful driver of operational efficiency, client engagement, and long-term growth.

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by The Wealth Mosaic
| 16/04/2026 10:00:00

This research paper will be followed and supported by a free discussion event to be held today at The Eight Club Moorgate at 1 Dysart Street, London EC2A 2BX from 4pm to 8pm.

The Wealth Mosaic, in collaboration with Raw Knowledge, is pleased to announce the publication today of its latest research report, Order from disorder: Moving from fragmented data to competitive advantage.

This new report explores one of the most pressing strategic priorities facing the wealth management industry today: how firms can transform fragmented, inconsistent data into a powerful driver of operational efficiency, client engagement, and long-term growth.

Produced in partnership with Raw Knowledge, a provider of bespoke, end-to-end data solutions and services for the financial services industry, the paper draws on qualitative research conducted across Q1 2026 with senior executives from UK wealth management firms and provides a detailed, practitioner-led view of how the industry is approaching data management transformation in real terms. This paper adds to our growing, aggregated knowledge base, with original qualitative research that captures the lived challenges, strategic ambitions, and practical solutions being implemented across firms at different stages of their data journey.

For our readers, we hope the findings in this paper are insightful, as we continue to build an evidence-based view of our industry’s technology evolution.

Publication of this paper will be followed by an in-person free discussion event later today, also organised with Raw Knowledge, at The Eight Club Moorgate at 1 Dysart Street, London EC2A 2BX. For further information, details are below.

Why data management matters more than ever
For many years, data issues in wealth management have existed quietly in the background. Poor data quality has been a pain point – one that costs firms an estimated US$12.9 million every year on average. But it has rarely been prioritised over more immediate operational or client-facing concerns.

That is changing. This research highlights the reality that data is no longer a back-office concern, but a central business asset. Firms are increasingly recognising that high-quality, well-governed data underpins everything from client experience and regulatory compliance to scalability and competitive differentiation. Firms with high hopes and expectations for the transformative power of artificial intelligence (AI) are likewise recognising that the first step to achieving any AI-driven transformation is achieving good data management. Without it, any AI transformation risks amplifying inaccuracies, bias, and operational inefficiencies rather than solving them.

The report examines:

  • How firms can bring people with them on a data transformation journey
  • The growing urgency of good data management, driven by regulatory pressure, client expectations, and AI adoption
  • The operational realities of moving toward a ‘single source of truth’
  • The role of governance, culture, and organisational buy-in to implementing successful data strategies
  • How improved data can unlock efficiency, enhance client relationships, and support growth

It also identifies the key essential foundations for wealth management firms to achieve good data, providing a practical framework for firms seeking to transform their relationship with the data they receive, hold, and use.

The report argues that although technology plays a critical role in understanding and using data, the real challenge to any data strategy lies in its implementation – requiring coordinated change across people, processes, and systems. Because everybody in a wealth management business uses data, that makes good data everybody’s responsibility; this means an across-the-business approach is essential to ensure a data strategy succeeds. Firms that succeed in embedding a data-first culture and establishing robust governance frameworks will be best positioned to leverage emerging technologies, including AI, and deliver sustained value to their clients.

As the wealth management industry continues to evolve, the ability to harness data effectively will be a defining factor in determining future leaders. This report provides a practical guide to navigating that transformation.

Interested in accessing the research? You can read and download the paper here.

Want to continue the conversation?
Publication of this research paper is paired with a live, in-person discussion event later today, taking place from 4pm – 8pm at The Eight Club Moorgate – 1 Dysart Stret, London EC2A 2BX. Hosted in partnership with Raw Knowledge and designed specifically for wealth managers, this event offers the opportunity to explore how firms are tackling increasingly complex data environments while responding to regulatory demands, client expectations, and the growing influence of artificial intelligence (AI).

Attendees will have the opportunity to tackle these questions in person and through in-depth discussion with industry experts.

Agenda

  • 4pm – Guest arrival and welcome drinks
  • 4.30pm – Presentation: key findings from the research
  • 4.45pm – Panel discussion with industry experts
  • 5.40pm – Audience Q&A
  • 6pm – Drinks and canapés networking reception
  • 8pm – Event close

Panellists

The 4.45pm panel will feature insights from experienced leaders across the wealth management ecosystem, including:

  • Stephen Wall, Founder of The Wealth Mosaic
  • Preya Patel, Managing Director at Raw Knowledge: Preya Patel leads the development of the company’s market leading ERI data service and the Managed Smart Data platform, a pioneering data management platform that creates a traceable and harmonised view of disparate data sources. She previously oversaw data operations within Raw Knowledge’s sister company, FSL, before establishing Raw Knowledge as a dedicated data focused business in 2024.
  • Mark Kernes, CEO of Adapa Advisory: Mark Kernes brings a broad and successful career spanning investment and asset servicing. As CEO, he leads Adapa Advisory's mission to deliver strategic and non-executive expertise across three key segments: emerging technology, developed technology, and financial institutions. Mark's focus encompasses strategy, governance, business operating models, client engagement, and business development, with a specific emphasis on maximising the strength of client relationships, enhancing operating models, and developing business into and out of Africa
  • Robert Hupe, Practice Head at Knadel Solutions: Robert Hupe is a highly experienced financial services practitioner and consultant, with a track record of developing and delivering operating models to enable wealth and asset managers to achieve their strategic goals. Having begun his career as a private banker at Coutts, and more recently leading proposition and strategy at HSBC Private Bank, Robert has subsequently run major transformation programmes across the industry. Now leading advisory consulting at Knadel Solutions, Robert leverages his experience across strategy, front office, change and operations to ensure his projects deliver meaningful outcomes to the firms he serves, and to their clients.
  • Caroline Burkart, Project Consultant at The Wealth Mosaic: Caroline Burkart is a former partner at Alpha FMC, the wealth and asset management consultant and is currently an independent consultant. She has had a lengthy career in wealth and private banking, both as a consultant and a practitioner, for Aon, Scorpio Partnership and Credit Suisse. She has led and consulted on multiple projects for leading private banks and wealth managers across the client value proposition both in the UK and globally. These include client insight and the client journey, thought leadership, and development of value propositions. She has developed strong subject matter expertise on using data and insights to inform and shape strategy, propositions, front office operations, and business models. Caroline is currently supporting The Wealth Mosaic as it promotes knowledge sharing across the global wealth community. 

Attendance is free, but participants must register in advance. Book your place here.

About the WealthTech Insight Series (WTIS)
This research is part of The Wealth Mosaic’s WealthTech Insight Series (WTIS), an ongoing and
developing research process, mixing online surveys and interviews, and focused exclusively on technology in the wealth management sector across the world.

Rather than a one-off research process, the WTIS will seek to build an ongoing program of research among wealth managers of different types across the world on a broad range of technology and related topics, building up an aggregated knowledge base of both qualitative views and perspectives as well as quantitative data points.

Discover our research collection!

  • Optimising revenue management: spillage, leakage, and pricing discipline – read here
  • AI and analytics in wealth management – read here
  • From survival to reinvention: the new playbook for technology spend in wealth management – read here
  • The European wealth playbook for growth – read here
  • The role of technology for recruitment and retention within wealth management – read here
  • The quest to become the best – becoming the trusted wealth coach and adviser – read here
  • Productivity and growth in wealth management – read here
  • Managing model portfolios on multiple platforms – read here

About Raw Knowledge
Raw Knowledge is a specialist data provider and data management firm under the Industrial Thought group of companies. 

Raw Knowledge began life as part of sister company Financial Software (FSL). Its team helped identify the need to improve industry access to quality excess reportable income (ERI) data and provided this to both its own and FSL clients. As its team, customer base and capabilities grew, Raw Knowledge separated from FSL in 2024 to begin offering its own solutions and services.  

Today, Raw Knowledge provides the most comprehensive ERI data in the market and helps businesses make better, data-driven decisions with its Managed Smart Data Platform. This pioneering data management platform creates a traceable and harmonised view of businesses’ disparate data sources to help them streamline and scale their operations, act faster on insights with fewer errors and maintain a clear audit trail.

About The Wealth Mosaic
The Wealth Mosaic is a UK-headquartered online solution provider directory and knowledge resource, focused specifically on the wealth management industry.

For wealth managers, the buy side of our marketplace, The Wealth Mosaic is designed to enable discovery of key solutions, solution providers, and knowledge resources by specific business needs.

For solution providers and vendors, the sell side of our marketplace, The Wealth Mosaic exists to support the positioning, exposure, and business development needs of these firms in a more complex and demanding market.

Join our community and follow us on LinkedIn here.