We are pleased to announce the publication of the AI Toolkit 2025, the second in a new series of Toolkit reports focused on key technology themes and tools impacting global wealth management. Each Toolkit report focuses on a key industry theme, segment or geography.
This thematic report focuses on AI trends and the AI-driven technologies wealth managers are increasingly adopting to enhance efficiency, deliver greater levels of personalisation, and power decision-making.
This report features 16 articles contributed by a range of industry participants – from wealth managers, to vendors, to consultants focused on financial services. In the case of the contributions from technology vendors, each has been tasked with providing a Showcase formed of a topic consistent with the AI theme of the report, alongside a solution that supports the delivery of that topic.
We would like to thank the report contributors for their insight and leadership on the increasing relevance of AI in the industry. For our readers, we hope this report is valuable. We look forward to sharing more knowledge resources on this theme and others very soon.
Learn how AI is reshaping wealth management today! Click here to read the report.
REPORT AT A GLANCE
Theme in focus - Artificial Intelligence (AI)
For any wealth management firm, as well as any technology vendor offering services to the sector, the potential impact of AI on the industry is too significant to overlook. AI is rapidly transforming financial services, enabling firms to enhance decision-making, improve operational efficiencies, and deliver highly personalised client experiences, among a wide range of potential benefits for those that engage.
Beyond wealth management, AI’s impact extends across society, economies, and businesses worldwide. From automating complex workflows to generating predictive analytics, AI is reshaping industries at an unprecedented pace. As firms adopt AI-powered tools, they must balance innovation with ethical considerations, ensuring transparency, security, and compliance. Understanding these dynamics is essential for any organisation aiming to remain competitive in an increasingly digital and data-driven financial landscape.
This report and its supporting roadshow events in Zurich, New York and London, have or are set to explore the topic of AI further, highlighting its relevance and detailing technologies available.
Are you interested in joining the conversation? If so, we will be in London on 20th May to conclude the AI Toolkit Roadshow 2025. The event promises to shed more light on the theme of AI and its influence on the global wealth management industry. Secure your tickets today! Click here to discover more.
Scene Setter - Data Insights
For any wealth management firm, and any technology vendor offering a service to the sector, the integration of AI into wealth management can be viewed as revolutionary. The Data Insights section of the report is designed to provide a curated collection of relevant insights and data points, sourced from reputable third parties, to help contextualise the role of AI in wealth management. The section serves as a foundation for understanding key trends, challenges, and opportunities, offering valuable perspectives for industry professionals navigating the AI-driven shift in wealth management.
Industry Perspectives
Understanding the industry’s perspective on AI is crucial in today’s rapidly evolving financial landscape. Staying ahead requires keeping a finger on the pulse of AI advancements – what’s being done, what’s working, and where challenges lie. That’s why we’ve gathered insights from a specialist in AI who brings deep, focused expertise from his consulting firm employer offering a broad and multi-client perspective on how AI is reshaping wealth management.
In this section, we present a diverse range of insights from wealth managers and a leading consulting firm, including Lombard Odier, Figg, Lightbox Wealth, Deloitte, and Fidelity Labs. They offer an industry perspective on the transformative impact of AI, highlighting both the vast opportunities and the pressing challenges ahead.
Beyond theory, we explore real-world examples that demonstrate AI in action – how firms are leveraging it to enhance decision-making, streamline operations, and create new value. These insights serve as a foundation for the perspectives that follow, where solution providers will dive deeper into the technologies driving these changes. By combining strategic industry viewpoints with practical applications, this section is designed to give you a clear, informed, and actionable understanding of AI’s transformative role in the future of financial services.
AI Showcases
The report presents 11 individual Showcases focused AI in wealth management. These include:
Showcase #1 – Adviser Efficiency (contributed by Aveni)
In today’s fast-paced financial environment, wealth managers and advisers are increasingly time-poor. This is really where technology, and in particular AI, is starting to show its value – helping those who are beginning to adopt it to recognise real gains. See pages 46-53.
Showcase #2 – Future Foundation (contributed by Point)
To unlock AI's full potential, wealth managers must first address a foundational requirement: data. Wealth managers should adopt a phased approach to AI integration, starting with data readiness. By ensuring that data is clean, structured, and accessible, firms can implement AI tools suited to immediate needs. See pages 54-61.
Showcase #3 – Generative AI (contributed by InvestCloud)
AI is transforming how we live and work, with its impact only beginning to unfold. GenAI gives financial firms a powerful way to process and respond to unstructured and structured data, driving efficiencies and growth. GenAI marks a major shift, especially in boosting adviser productivity. See pages 64-66.
Showcase #4 – AI-Powered Video (contributed by Storyline)
The future of personalised, scalable client-engagement is here. Leverage personalised AI-powered videos to increase the value and frequency of client engagement, and acquire incremental AUM through new multigenerational clients. See pages 70-77.
Showcase #5 – Portfolio Intelligence (contributed by Pebble)
AI is not changing the principles of sound wealth management –but it is redefining what is possible. Clients want reassurance that their investments are being managed effectively. This requires not only a solid strategy but also a deep understanding of how evolving global events impact that strategy. Just as critical is the ability to communicate these insights with clarity and confidence. See pages 78-85.
Showcase #6 – Portfolio Management (contributed by Raise Partner)
The future of investment portfolio optimisation. Investment portfolio optimisation has long relied on historical data analysis to model uncertainty and guide decisions. These traditional methods come with inherent limitations that introduce approximations and underperformance. See pages 86-93.
Showcase #7 – AI Agents (contributed by Jacobi)
Looking beyond the traditional approach to target operating model design. Investment teams are rethinking their technology strategies to stay competitive and future-proof their processes. Traditional operating models are being replaced by new approaches that harness data, automation and AI. See pages 96-103.
Showcase #8 – Intelligent Workflows (contributed by Zeplyn)
Unlock growth opportunities through intelligent workflows. With more than 40% of their time consumed by administrative and back-office tasks, wealth managers find themselves struggling to deliver on these demands while also growing their book of business. With the rise of intelligent workflows, all of this is changing. See pages 104-109.
Showcase #9 – Future Proof (contributed by Objectway)
A decade ago, AI’s role in investment advisory and portfolio management seemed like a far-off idea...Today, thanks to major advancements in Big Data, chatbots and deep learning, AI is no longer speculative; it’s essential. And at the vanguard of this revolution, Generative AI (GenAI) hails as a key enabler of digital change, poised to redefine how financial firms operate. See pages 110-115.
Showcase #10 – GenAI Portfolio Solutions (contributed by GPTadvisor)
Scaling personalised wealth management with GenAI. Wealth managers operate in an increasingly complex landscape where clients expect tailored, data-driven investment insights. This is where GenAI portfolio advisory solutions come into play, fundamentally changing how advisers operate and engage with clients. See pages 116-122.
Showcase #11 – AI for the Next Generation (contributed by AWS)
AI’s successful implementation hinges on robust cloud infrastructure. Even as the proportion of wealth managers moving business-critical workloads to the cloud increased from 57% to 69% in the past year (according to Celent), only 16% of wealth managers in EMEA have reached full cloud maturity. See pages 124-129.
Interested in reading the AI Toolkit 2025? Click here to read the report.
ABOUT THE TOOLKIT REPORT SERIES
The Toolkit Report Series covers thematic, geography and wealth manager segment-focused reports, each tasked with delving into the topics and supporting technologies of relevance to help wealth managers of all types better understand how they should bring technology into their business and in which areas.
Following this second report on AI, the report series will publish ongoing reports mixing thematic, geography and wealth manager-segment focused releases. Next in the series, we are looking at:
- UK Toolkit – discover more here
- Future View Toolkit – discover more here
- US RIA Toolkit – discover more here
Following each report, we will look to deliver supporting Roadshow events. For the AI Toolkit Roadshow, we hosted/or are hosting events in Zurich, New York and London. These are free to attend for any form of wealth manager and provide technology vendors an opportunity to sponsor or demo.
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